Service

From now on, we will respond to the problem more effectively!

One of the largest service centers in Lithuania. Even 38 crews are ready to assist you throughout Lithuania. 

Service departments are located in five largest cities of Lithuania: Vilnius, Kaunas, Klaipėda, Šiauliai, Panevežys. 

Services are provided 24 hours a day, 7 days a week, so we can quickly respond to customer calls throughout Lithuania. 

We carry out computer monitoring (observation) of the object - we monitor the cooling of the shops remotely, regulate the temperature and other equipment parameters. 

There is a free 24/7 emergency call number: +370 800 60006

 Malfunction registration form

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New system
New possibilities

How it works?
  1. 8 800 600 06 | 24 h - One number for everything,
  2. The operator registers a malfunction,
  3. Assigns nearest service technician,
  4. Arriving specialist eliminates malfunction.
Call Chronology
  1. Call center coordinator answers,
  2. Identifies the customer, assigns the object,
  3. Finds out for what kind of equipment calls are made,
  4. The closest technician is chosen according to the customer's equipment,
  5. When the call is completed, an SMS message with order number and arrival time is sent.
Advantages
  • The history of all malfunctions and malfunction elimination in one place,
  • Saving time, reducing malfunctions,
  • Invoices, acts of performance are transferred to the digital environment.

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